Returns & Exchanges
At Palmer's, we want you to be fully satisfied with your purchase. If you are not completely happy, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Label and Ship
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing